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Customer Service

We are area rug specialists

At PowerSellerUSA, our mission is to provide our customers with brand new, first quality, fine area rugs at below wholesale prices. We back our exceptional rug collections with fast, reliable and courteous service, as well as an Unconditional Price Protection Guarantee and a 100% Satisfaction Guarantee.
4809 Ave N Suite 400
Bklyn, NY 11234

If you have any questions regarding our area rugs, or if you are looking for a rug that you do not see on our site, please feel free to contact our knowledgeable rug specialists. They will answer all of your questions and help you find the perfect rug for your room and budget. Call us toll free at (866) 832-3200 or email us at
Our phone lines are open the following hours:
Monday - Friday 10:00am - 5:00pm
Saturday Call Center - Closed
Sunday Call Center - Closed

For immediate assistance, click here to Chat Live.

To track the status of your rug order, please email

To exchange or return your rug, contact our rug department at

We look forward to serving you!